Salesforce Admin and Tester (English speaker, permanent position)

KYOCERA Document Solutions Europe B.V.
  • Hoofddorp
  • Vast
  • HBO, WO
  • 37 uur
  • € 4.700 per maand
  • Thuiswerken mogelijk
Claudia Vleesch du Bois avatar
Claudia Vleesch du Bois senior recruitment consultant

Main goal

Expanding the team. The main focus areas are development of the application, testing the changes made to the application due to enhancements & change requests, quality checking on the developments made as well as additional hands-on help with support to the customers; the Sales Companies in EMEA.

Responsibilities

In this position, you will be one of the main points of contact between the Salesforce Technical Team

(working from Kyocera European HQ) and the Sales/Marketing Department in Kyocera European HQ as well its subsidiaries across EMEA. You will interact with a large number of internal stakeholders to ensure that their business as well as reporting requirements are gathered and met and that Salesforce users are trained.

  • Understanding the business requirements in collaboration with business analysts and creating the necessary test scenarios around the requirements;
  • Testing the solution, using manual as well as automation testing solutions to ensure quality of final deliverables;
  • Being the ‘go-to’ contact for all Salesforce queries and act as the system’s ambassador, promoting its beneficial uses and helping to produce reports that will be used by our business users;
  • Being the Salesforce training guru for all users – building out Salesforce introduction sessions for new joiners and training for existing staff;
  • Assisting in the building of key business metrics / dashboards for pipeline management using Salesforce standard reporting functionalities;
  • Working with Sales, Marketing and Legal/Audit teams to identify options to simplify and ease usage of Salesforce CRM as well as be compliant to IT Governance & Control requirements;
  • Assisting the Marketing Department to ensure that the Pardot Application (Salesforce's B2B Marketing Automation Tool) is used in line with best practices;
  • Doing quality checks on deliverables from developers so that coding standards & naming conventions are maintained;
  • Developing Salesforce modules by configuring the application as an administrator.

Functie-eisen

  • Educated to a bachelor degree level ideally in IT (e.g. BSc IT);
  • 3+ years of experience with Salesforce Client Relationship Management (CRM) & Partner Community;
  • Experience in testing Salesforce modules, identifying bugs & collaborating with developers;
  • Expert in creating user acceptance cases, test scenarios & experience in manual testing;
  • Knowledgeable about common development mistakes & experience in creating test scenarios around that use case;
  • Very good knowledge of Declarative Salesforce application development is a must while knowledge of programmatic apex coding is preferred;
  • Experience in leading user training for Salesforce;

Bedrijfsinformatie

Kyocera, founded in 1959 in Japan, has since grown from the printer business to a multinational that innovates in several areas. Kyocera's global operations deliver a diverse range of products, including advanced materials, components, devices, equipment, network engineering and other services. With the headquarters in Kyoto, all businesses around the world operate according to the founder's vision of working in harmony with each other and with nature.

Solliciteren

Inclusiviteit en diversiteit

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent. We geloven dat diverse teams van belang zijn voor ons als lerende organisatie, die voorop wil blijven lopen in de wereld van werk. Want juist verschillen tussen mensen zorgen voor groei. Van collega's, klanten, kandidaten en daarmee van Yacht. Heb jij een uniek talent? We ontmoeten je graag.

Claudia Vleesch du Bois avatar
Claudia Vleesch du Bois senior recruitment consultant

Vragen?

recruiter Claudia Vleesch du Bois

Claudia Vleesch du Bois

senior recruitment consultant

Het sollicitatieproces

1  van 5

Je sollicitatie en cv worden doorgenomen door Claudia Vleesch du Bois

2  van 5

Binnen 5 werkdagen ontvang je een reactie

3  van 5

Is er een match, dan plannen we een persoonlijke kennismaking

We onderzoeken samen jouw ambitie en mogelijkheden

4  van 5

Daarna word je (eventueel) voorgesteld bij onze opdrachtgever

Wanneer de klik er is, ga je starten bij je nieuwe uitdaging!

5  van 5

Afhankelijk van het soort dienstverband (interim, zzp of vast), ontvang je van ons een aanbod