Customer Journey Expert - Business Analyst

Yacht
  • Amsterdam
  • Detachering
  • HBO
  • 40 uur
Maria Heydari avatar
Maria Heydari recruitment consultant

In the role of CJE Business Analyst you will be working with the reporting change implementation team covering the following activities related to the strategy and maintenance of the Reporting products:

• Business Analysis, Requirement Gathering & Documenting, Business Consultancy;

• Identify and validate key business requirements for reporting

• Own the creation, visualization, documentation and management of system requirements

• Work closely with cross-functional project teams and help drive projects across the product design, development and testing

• Determine acceptance requirements and hands on part of User Acceptance Testing

• Communicating progress of the project(s) to relevant parties and/or Delivery Manager, Client and Senior Management

• Respond to and resolve issues beyond standard management requests

• Analyse business needs to identify new processes or process improvements that will meet those needs

• Progressively signoff completed requirements with users

• Contribute to product harmonisation across network

You have the ability to understand the broader landscape of payments & reporting areas (i.e. SEPA, International Payments, Book date vs Value date) Eager to learn and gain experienced working in a complex and international environment Pro-active and ability to work independently against a high internal quality standard with attention for detail Flexible to work longer hours when required. A strong drive and perseverance to achieve and deliver 

Functie-eisen

Bachelor or Master degree / level

• Experience with process improvement, workflow and evaluation of business processes

• Working in an international environment

• Experience in a Payments Domain

• Experience in working in an Agile/Scrum team (preferable)

• Hands-on and willing to work in a high performing team Skills

• Contract for 36-40 hours

• Excellent in English, good in Dutch

Competenties

• Excellent in English, good in Dutch

• You are proactive, energetic, creative and an out-of-the box thinker who likes to work in a multidisciplinary team in an agile environment and who can also work independently and take accountability

• You give and ask for constructive feedback

• You are internationally oriented and easily work in a multicultural environment

Bedrijfsinformatie

Solliciteren

Inclusiviteit en diversiteit

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent. We geloven dat diverse teams van belang zijn voor ons als lerende organisatie, die voorop wil blijven lopen in de wereld van werk. Want juist verschillen tussen mensen zorgen voor groei. Van collega's, klanten, kandidaten en daarmee van Yacht. Heb jij een uniek talent? We ontmoeten je graag.

Maria Heydari avatar
Maria Heydari recruitment consultant

Vragen?

recruiter Maria Heydari

Maria Heydari

recruitment consultant

Het sollicitatieproces

1  van 5

Je sollicitatie en cv worden doorgenomen door Maria Heydari

2  van 5

Binnen 5 werkdagen ontvang je een reactie

3  van 5

Is er een match, dan plannen we een persoonlijke kennismaking

We onderzoeken samen jouw ambitie en mogelijkheden

4  van 5

Daarna word je (eventueel) voorgesteld bij onze opdrachtgever

Wanneer de klik er is, ga je starten bij je nieuwe uitdaging!

5  van 5

Afhankelijk van het soort dienstverband (interim, zzp of vast), ontvang je van ons een aanbod