IT Process Improvement Specialist

ASML Netherlands B.V.
  • Veldhoven
  • Detachering
  • HBO, WO
  • 40 uur
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Introduction to the job:

Founded in 1984, ASML is the world's leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits and chips. ASML has its R&D and manufacturing operations in the United States, China, Taiwan, Korea and in Veldhoven, the Netherlands employing over 19.000 people.

The IT organization of ASML supports information management, infrastructure and key business processes across ASML. Part of the IT organization is the IT Core Services department providing all, mission-critical, IT support services. This includes generic IT infrastructure services like laptops, telecom services, network, servers, storage and datacenters used within ASML globally. We are currently transforming the innovation of our IT infrastructure organization to an Agile way of working and are looking for a Process Improvement Specialist to help identify and drive improvements in our organization.

Job Mission:

As a Process Improvement Specialist your job mission is to challenge the status quo (current processes and culture) and act as a role model for Lean thinking, and thereby act as a change agent to help the infrastructure department (innovation and operations) transition towards a lean organization, delighting our Customers with an efficient delivery of our products.

Context of the position:

As a Process Improvement Specialist you are a member of the IT Core Infra Services team of ASML.

IT infrastructure, hardware and applications are absolutely mission-critical for almost all ASML’s internal and external activities. IT is striving for operational excellence by implementing extensive improvement programs to boost quality and reliability, to reduce costs and to minimize risks into our day-to-day operations. This means a high demanding environment with unique possibilities to learn, grow and to develop skills and careers in multiple domains.

Role and responsibilities:

Job Description:

As a Process Improvement Specialist you carry the responsibility for:

  • Continuous improvements: identifies potentials for new improvements, analyses these and creates actionable improvement proposals;
  • Mindset changes: transform mindsets to maintain continuous improvement efforts beyond project activities and change their way of working to a Lean way of working. 
  • Problem solving leadership: contributes to the improvement of the whole operations value stream by participating in or facilitating problem solving sessions;
  • Knowledge transfer: trains and coaches ASML employees & management on Lean principles and behaviors; 
  • Drive the change: implement sustainable improvements in processes and culture with the end goal to delight our internal customers with efficient delivery of our IT infra products 

Functie-eisen

Education and experience

Education

  • Bachelor’s or master’s degree in the area of computer science, technical business administration or equivalent combination of education and experience

Experience

  • 4+ years professional experience with a focus on process/service improvement
  • Proven experience in driving sustained improvements in IT service delivery
  • Working experience with and certified as Green/Black Belt Lean Six Sigma
  • Working experience with and certified in ITIL
  • Knowledge of IT infrastructure components is an advantage
  • Experienced in working in an IT (infrastructure) environment
  • Additional relevant experience with continuous improvement methods

Competenties

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

Personal skills and competences

  • A passion for Continuous Improvement and exhibits a ‘there must be a better way, why don’t we try …’ mentality, can think outside the box;
  • Excellent team player and trusted sparring partner for management;
  • Has the potential to use a range of different influencing techniques (influencing without power);
  • Actively gives and seeks constructive feedback; 
  • Crisp communicator at all levels (operational – executive);
  • Analytical
  • Good listener and coach
  • Fluent in English;
  • The ability to enthuse and inspire colleagues in Lean Thinking as a business necessity;
  • A belief in 'walking the talk' and working as a member of a team;

Arbeidsvoorwaarden

Please contact us form more information!

Bedrijfsinformatie

ASML is een Nederlands hightechbedrijf en een van de belangrijkste leveranciers van machines voor de halfgeleiderindustrie, in het bijzonder steppers en scanners, die worden gebruikt bij het maken van chips. Klanten zijn veelal chipproducenten. Het hoofdkantoor en bedrijvencomplex van ASML staat in Veldhoven, waar zowel research and development en assemblage in cleanrooms plaatsvindt. Het bedrijf heeft tevens zestig servicepunten in veertien landen ter ondersteuning van de plaatsing en levering van machines en reserve-onderdelen.

ASML is ontstaan uit een joint venture van ASM International en Koninklijke Philips. ASML levert wereldwijd, maar de meeste van haar klanten zijn gevestigd in Azië. In 2011 werd 66% van de omzet in die regio behaald, 25% in de Verenigde Staten en iets minder dan 9% in Europa. De grootste klant was verantwoordelijk voor een kwart van de totale omzet. De belangrijkste leverancier van ASML is Zeiss, een fabrikant van lenzen en optische componenten. Het aandeel van Zeiss in de totale inkoopkosten van ASML is iets minder dan 30%. Vanwege de grote wederzijdse belangen zijn beide bedrijven een strategisch alliantie aangegaan; deze kan alleen verbroken worden als een van de partijen drie jaar te voren opzegt. ASML geeft veel geld uit aan onderzoek en ontwikkeling;

Solliciteren

Inclusiviteit en diversiteit

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent. We geloven dat diverse teams van belang zijn voor ons als lerende organisatie, die voorop wil blijven lopen in de wereld van werk. Want juist verschillen tussen mensen zorgen voor groei. Van collega's, klanten, kandidaten en daarmee van Yacht. Heb jij een uniek talent? We ontmoeten je graag.

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