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Customer Service Officer

SABIC Petrochemicals B.V.

9072095 | SITTARD | Detachering | HBO | publicatiedatum


Over de functie

The Sourcing & Contracting department is part of Supply Chain Management BU Chemicals and is responsible for the selection and contracting of our Logistic Service Providers who are important to maintain a safe and efficient Supply Chain for our Cracker operation and KSA product flows in Europe at the lowest cost. The department consists of 10 employees; 5 of them in the role of Senior Support Officers reporting to the Manager Terminal Operations.


The Senior Support Officer is responsible to manage and support operational activities within the BU Chemicals Supply Chain related to all transport modalities within Europe. This includes Vessel, Barge, Rail, Road and Pipelines.

• Support the Category Manager during contract negotiation and in daily operations.
• Implement contractual agreements with the Logistic Service Provider, internal departments and within our SAP system (change management) to secure a safe and uninterrupted Supply Chain.
• Request transport spot tariffs with Logistic Service Providers and align with the Business responsible.
• Participate and/or lead Supply Chain project optimizations in alignment with the business responsible.
• Support internal departments (Business, Customer Service, Planning, Accounts Payables, etc.) daily and on ad-hoc situations to provide solutions to maintain an uninterrupted Supply Chain.
• Manage and operate together with the Logistic Service Provider and Accounts Payable a flawless invoicing process.

• Education level: Bachelor degree.
• Experience: A minimum of 3-5 years of experience in logistics.
• Language requirements: Dutch, English and German.
• Competences: Contributing to team success, work standards, communication and stress tolerance.


Job board Information
We offer a very challenging, dynamic and changing environment on a daily base. In this job, you have the opportunity to gain knowledge and develop yourself within Supply Chain within all transport modalities.


Workplace is the Sittard Head Office; travel to our Logistic Service Providers on a regular base may be required.


Voor meer informatie neem je contact op met Maikel Quekel via telefoonnummer 06-22057200

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