The only way to do great work is to love what you do

Customer Service Representative - French speaking

Klant van Yacht

9055157 | AMSTERDAM | Vast | HBO | publicatiedatum 


Over de functie

 •      It is the primary responsibility of the Customer Service Representative to meet the needs of ANGIODYNAMICS internal and external   
        customers with efficiency and courtesy. It is imperative that an outstanding attitude is maintained at all times. The focus of concentration is on
        the timely shipment of customer orders and documentation of sales. 
•       Is expected to demonstrate initiative in serving the needs of all customers by thoroughly researching to resolve issues and drive process
•       Is committed to developing a close working relationship with the ANGIODYNAMICS Sales Representatives and other Customer Service   
        Representatives to convey information about potential and committed sales orders. 
•      Works in cooperation with Production Planning, the ANGIODYNAMICS sales force and distributors in the tracking of orders placed and any 
       special pricing considerations. 
•      Is expected to demonstrate initiative in serving the needs of all customers regardless of whether the information requested is readily available
       or not. 
•     Issues RMA numbers to customers and forwards information to Customer Service team lead on a daily basis. 
•     Shared responsibility with other Customer Service Reps.
•     Will cross-train with other Customer Service Reps on all aspects of position on an ongoing basis. 
•    Works on special projects as required. 
•    Provide sales and marketing administration and operational support; including sample expense management tools, new product release       
     progress reports, competitive cross reference data, inventory availability and substitution reports. 
•    May perform other duties as assigned


  The ideal candidate:
•    Speaks and write fluently French and English.
•    Is proficient in the following computer software applications: Oracle, Microsoft Office, SalesForce.comHasExceptional interpersonal skills. 
•    Has strong organizational skills.
•    Has strong communication skills (written and verbal).
•    Has the ability to effectively communicate both internally and externally.
•    Has the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to       write routine reports and correspondence.


Competitive Salary package


Klant van Yacht


Voor meer informatie neem je contact op met Zeycan Baykal via telefoonnummer 06-10522325

Werken voor Yacht
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