Eric Kuik
It takes teamwork to make a dream work

Desktop Support Engineer


9052725 | HOUTEN | Vast | HBO | publicatiedatum 


Over de functie

My client, a multi-national company, headquartered in New York, is looking for an ambitious Desktop Support Engineer.

Reporting directly to the EMEA Infrastructure Manager, the Desktop Support Engineer is responsible for day-to-day support of users and computers in Houten, as well as collaborating with other desktop team members to support other offices in the EMEA region.
This is an internal customer-facing role and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal and written communication skills, both in Dutch and English language.
In consultation with the IT Infrastructure Manager, the successful candidate will contribute to the efficient allocation of computer hardware and software resources, maintain business applications and ensure the reliability and sustainability of information and communication resources.


Responsibilities & Skills

  • Onsite analysis, diagnosis and resolution of desktop problems for end users. Software/hardware/network troubleshooting;
  • Work and collaborate with IT Infrastructure engineers to prevent system downtime;
  • Assist in user/hardware movement and branch relocations;
  • Ability to follow process, procedures and work in a target driven environment;
  • Customer focused; passionate about customer service and service quality;
  • Posseses great attention to detail, tenacity and takes ownership.

Technical Skills
  • Excellent knowledge of Windows 7 and Windows 10 client OS;
  • Excellent knowledge and experience supporting Windows 7, Office 2010/2013, MS Lync and Office 365;
  • Understanding and basic troubleshooting of Windows 2003 & 2012 Active Directory;
  • Knowledge of desktop management systems such as SCCM, and patch deployment systems such as WSUS;
  • Experience with managing antivirus software - preferably Kaspersky AV system, as well as managing and preventing virus outbreaks.


Available on request.


Available on request.


Voor meer informatie neem je contact op met Kyra van der Putten via telefoonnummer 06-20933053

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