The only way to do great work is to love what you do
Over de functie
For the (sub) systems and components for which you are assigned to work for by being part of cross functional NPI teams: Define, create and release Service information (e.g. electronic documentation, remote Service information, FAQ and tips and training course content for the Field Service Engineers). Define and document the required spare parts. Prepare and execute tests for validation of Service functionality, serviceability and reliability. Prepare and execute the knowledge transfer towards the Philips Healthcare training center and the IGT-Systems Customer Services Helpdesk, based on training course content. Support the Helpdesk in solving field issues related to Service deliverables. Investigate (sub) systems/components and advise on how to further optimize serviceability and reliability. Validate all Engineering Change Requests (ECR) with focus on Service impact and approve ECR’s when Service aspects are secured. Continuously improve the information and Service workflow, based on field Service feedback. Participate and implement, via LEAN methodology, in continuous improvement initiatives on serviceability, reliability processes and Way-of-Working
Should have: At least HBO-education in technical competence, e.g.: Mechanics, Electronics, Bio Medics At least 3-5 year working experience Good communication skills in both English and Dutch (verbal and written) Has experience in or strong affinity with: Customer Service or Service Organizations (internal and/or external) Cross-functional collaboration (with various disciplines) Project Management skills or Project participation Working with or in a R&D environment Working in a state-of-art, high-tech environment Technical Documentation and tools (End) Customer needs and/or contacts (internal/external) Medical Device Industry and its regulation(s) Lean Methodologies and Continuous Improvement And also: Is a team player Has a flexible attitude Knows how to deal with stress Is able to convince peers and stakeholders (based on data driven facts and figures) Has a strong drive to achieve challenging, but realistic targets Is used to deliver on commitment
Yacht is an Employer of Choice for many BSc, MSc, or PhD tech professionals who enjoy working in the famous Dutch High Tech industry.
Being part of the world wide Randstad Group, we operate as a strategic workforce partner for many international companies. We help them to build a competitive and agile workforce.
This extensive network of top level employers offers our Yacht employees a lot of challenging projects, dealing with cutting edge technologies.
Working for Yachts means you could work for respected tech companies like: ASML, Philips Healthcare, Philips Lighting, Philips Research, TNO, FEI company, DAF, VDL ETG, Océ and many others.
So would you like to work in the top of the global High Tech, join us.
As the leader in Image Guided Therapy, we are committed to working with healthcare providers to help improve treatment for every patient.
Our vision is to provide integrated solutions that advance minimally invasive procedures by helping healthcare providers to decide, guide, treat and confirm the right therapy for the right patient at the point of care. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate and more personal.
We will help to ensure these solutions endure over time and continue to deliver value in the lab by providing the right in-lab support. These are the unique, specific capabilities that Philips brings to our customers that will enable us to realize this vision together.
Voor meer informatie neem je contact op met Peter Groeneveld via telefoonnummer 06-53815170
Werken voor Yacht
Yacht is dé organisatie van en voor professionals. Wij verbinden professionals en organisaties die het verschil willen maken. Ons doel is optimaal resultaat: jou als professional uitdagend werk bieden waarmee jij de organisaties van onze opdrachtgevers blijvend verbetert. Behoor jij tot de beste professionals in jouw vak? Wil je samen met vakgenoten het verschil maken bij toonaangevende organisaties? Dan willen we jou graag leren kennen.
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.