Professionals Yacht Supply Chain Management & Procurement
Supply Chain Management & Procurement vacatures waarin jij het verschil kan maken
Heb je enige ervaring met Customer Service, bij voorkeur binnen een logistieke omgeving en ben je toe aan je 2de stap? Kijk snel!

Vacancy Customer Service Respresentative Medtronic


9036753 | HEERLEN | Vast | HBO | salaris € 2.900 p/m | 40 uur | publicatiedatum 


Over de functie

Our Customer Care Ops. Emerging Market team contributes to the company strategy in the areas of customer experience, strong business growth, operational leverage & continuous improvement by acting as a responsible, accountable partner with a high commitment towards our customers.

As Customer Care Operations Representative you provide a professional level of support by applying a broad knowledge of Medtronic processes, tools and policies. You have the ability to monitor product & information flows as well as resolving issues in an efficient, compliant and effective way to ultimately strive for the highest level of customer experience.

Responsibilities include processing orders in ERP systems, manage all incoming calls & handle all incoming e-mails to (CS shared) mailboxes, dealing with requests, letter of credits and tender documents.

The job entails close working relationships with distributors, EMEA sales offices & sales force, Customer Care Shared Service Centers, Regional businesses department, finance, regulatory, operations, transport, supply chain department & banks.

The challenge is getting to know the customer, comply with their specific requirements, take care of their needs and strive to exceed their expectations.


  • MBO+/HBO work & thinking level
  • Preferably Customer Service and/or Export/Logistics background
  • Computer literacy: Knowledge of ERP systems like SAP and MS-Office
  • Excellent knowledge of English and French language (fluent spoken and written)
  • Customer Focused
  • Excellent communication skills
  • Able to prioritize in a constantly changing environment 
  • Able to deal with stress
  • Problem solving skills and Solution Minded
  • High flexibility
You need to apply with a short motivation letter about your relevant working experience next to your resume.


Depends on education and work experience. The salary range will be between €2500,- and €2900,- gross per month. 


Medtronic Heerlen


Voor meer informatie neem je contact op met Mandy van Mulken via telefoonnummer 06-19295773

Werken voor Yacht
Yacht is dé organisatie van en voor professionals. Wij verbinden professionals en organisaties die het verschil willen maken. Ons doel is optimaal resultaat: jou als professional uitdagend werk bieden waarmee jij de organisaties van onze opdrachtgevers blijvend verbetert. Behoor jij tot de beste professionals in jouw vak? Wil je samen met vakgenoten het verschil maken bij toonaangevende organisaties? Dan willen we jou graag leren kennen.


Uiteraard staat deze vacature open voor zowel mannen als vrouwen.